Hello,
When I try to upload a model, I always get this error:
403 Forbidden: Your storage patterns tripped our internal systems!
Please contact us at ``website@huggingface.co`` so we can verify your account and unlock more storage for your use-case.
- My account shows 100 GB private storage available and 0 GB used.
-
My account shows 100 GB private storage available and 0 GB used.
-
I created a new access token with write permissions and logged in with huggingface-cli login
, but the issue persists.
Could you please check why my account is blocked and help me unlock the storage usage?
Thank you!
1 Like
You need to contact HF by email first. website@huggingface.co
Yes, I did that and I’ve been waiting for an answer for 2 days.
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I also met this problem; they still haven’t replied to me.
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Something’s wrong. Is there a major outage?
@meganariley @lunarflu @pierric
I can’t even upload through the website.
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Anyone has a solution? I still haven’t received any reply.
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Hey @Zihao-Li Can you email us at website@huggingface.co? Thanks!
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Hi, I just emailed you, please check.
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Hi @meganariley, I still haven’t received a reply, and the issue remains unresolved. Could you please follow up on this? Thank you very much.
2 Likes
Hi @meganariley
I have the same issue with @salakmisinx . I sent a message at website@huggingface.co, but still no answer.
Can you check please?
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Hi @EAGLE0920 unfortunately I’m not seeing your email! Can you email us again at website@huggingface.co or api-enterprise@huggingface.co? Thanks!
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Hi! I wanted to provide a small update. If you’re seeing this message and you’d like to unlock more storage, share your support of ️ Hugging Face by upgrading your account to PRO, Team, or Enterprise! For more info, check out our documentation on storage limits. A PRO subscription will also includes perks like 20x more inference usage, 8x ZeroGPU quota, 10x private storage capacity and more.
1 Like