403 Forbidden Error – Cannot Use Storage

Models
1

Hello,

When I try to upload a model, I always get this error:

403 Forbidden: Your storage patterns tripped our internal systems!
Please contact us at ``website@huggingface.co`` so we can verify your account and unlock more storage for your use-case.

  1. My account shows 100 GB private storage available and 0 GB used.

  • My account shows 100 GB private storage available and 0 GB used.

  • I created a new access token with write permissions and logged in with huggingface-cli login, but the issue persists.

Could you please check why my account is blocked and help me unlock the storage usage?

Thank you!

Ekran görüntüsü 2025-08-19 031355
Ekran görüntüsü 2025-08-19 0313551312×877 38.7 KB

1 Like
2

You need to contact HF by email first. website@huggingface.co

3

Yes, I did that and I’ve been waiting for an answer for 2 days.

2 Likes
4

I also met this problem; they still haven’t replied to me.

2 Likes
5

Something’s wrong. Is there a major outage?
@meganariley @lunarflu @pierric

6

I can’t even upload through the website.

image
image2496×1069 161 KB

1 Like
7

Anyone has a solution? I still haven’t received any reply.

1 Like
8

Hey @Zihao-Li Can you email us at website@huggingface.co? Thanks!

1 Like
9

Hi, I just emailed you, please check.

1 Like
10

Hi @meganariley, I still haven’t received a reply, and the issue remains unresolved. Could you please follow up on this? Thank you very much.:folded_hands:

2 Likes
11

Hi @meganariley
I have the same issue with @salakmisinx . I sent a message at website@huggingface.co, but still no answer.
Can you check please?

2 Likes
12

Hi @EAGLE0920 unfortunately I’m not seeing your email! Can you email us again at website@huggingface.co or api-enterprise@huggingface.co? Thanks!

1 Like
13

Hi! I wanted to provide a small update. If you’re seeing this message and you’d like to unlock more storage, share your support of ️ Hugging Face by upgrading your account to PRO, Team, or Enterprise! For more info, check out our documentation on storage limits. A PRO subscription will also includes perks like 20x more inference usage, 8x ZeroGPU quota, 10x private storage capacity and more.

1 Like
14

Manually change model visibility and get the same error

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image896×408 24.2 KB

1 Like