Challenges with Real-time Inference at Scale

[JamesLee2295]

Hello! We’re implementing an AI chatbot that supports real-time customer interactions, but the inference time of our LLM becomes a bottleneck under heavy user traffic. Even with GPU-backed infrastructure, the scaling costs are climbing quickly. Has anyone optimized LLMs for high-throughput applications or found any company provides platforms/services that handle this efficiently? Would love to hear about approaches to reduce latency without sacrificing quality.