Evaluate installation issues

My computer is connected to the laboratory server, and an error is reported when importing the evaluate library. The error message is as follows:


Then I used the method provided on the official website to verify whether evaluate was installed correctly, and found that it was not installed correctly. The error message is the same as the picture above.
I followed the error message to check the relevant configuration of the server.
I think the version is correct. Can anyone help me figure out what the problem is?