Error uploading model using website drag and drop interface

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1

I’m trying to upload a 4GB model I trained using QLoRA. It was saved in safetensor format. The upload seems to be going fine for 20 to 30 minutes, then I get the error:

Error: <?xml version="1.0" encoding="UTF-8"?> RequestTimeoutYour socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.TB33J228ET4EDQEDlC/9FttE9sDoPr0N/+MPA95Z+438XAOPpfKbLRnKA3qGR1+jkrWf/7cm93POvlpD5MqMjyZblek=

It’s failed on four separate occasions. I’m having a hard time troubleshooting this, so I was wondering if it’s an issue with the website or if someone else has experienced it before. My internet connection is fine, so that’s not the problem. Could the problem be safetensors? The model automatically saved itself as safetensors, so I’d assume they’re compatible.

2

having the same issue for a smaller lora at 1.2GB.

i get the error after 5min

3

Upload failures happen less than 1 in 10 times, and are especially likely to happen with larger file sizes and longer upload times, but maybe we’re not talking about mere errors?
(With my connection, 20GB or so is borderline error prone)

4

Screenshot 2024-09-13 at 6.49.19 PM
Screenshot 2024-09-13 at 6.49.19 PM3126×1574 286 KB

here the error :confused:

5

I think the error message is slightly different from the errors I sometimes encounter…
(I don’t remember exactly what the error was unless it was during debugging)
By the way, yesterday there was another person who was having uploading problems, and the problem was probably something in his PC environment, but I wonder if there is actually something wrong on the HF side as well…?:cold_sweat:
I guess if we had any assurances, we could send a mentions to the HF staff.

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6

yeah not sure why it does that, i thought it was my internet speed being too slow, but uploading 1.2gb in less than 4min is not a slow internet issue.

I did in the past uploaded bigger files to hf. So I’m really lost here… FYI im on mac

7

In the case of my upload error, it is just that it is more likely to happen with larger file sizes, but in reality it can happen with smaller files as well. Usually, if I redo the upload immediately, the error will not occur at the same location. (except for HDD problems).

The fact that the same error occurs over and over again, as it did this time, is in itself something strange. I think there are a lot of posts on the forum about failures with push_to_hub…?
Since we don’t know who exactly is in charge of server management, we have no choice but to send a mentions to victor? (@+username)

By the way, I am on Windows. I use both Chrome and Firefox as browsers.

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8

yeah its been the 10th time now trying :frowning:

9

@victor I’m very sorry for the lack of specifics, but there’s something wrong with the server!:scream_cat:

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