I’m getting this error when I run my bot: Error in generating response: Your account is not active, please check your billing details on our website.
I tried to enter a payment method but it is still not working. Does anyone have advice on how to resolve this?
@meganariley @pierric Looks like a payment issue or account failure.
do you know how to resolve an account failure?
I don’t know. I mean, in principle, there is no solution to account problems other than contacting the administrator.
By the way, from the error message, it might not be an HF account, but an OpenAI account? If so, you are reporting it to the wrong place.
yes, I think the error you’re having is coming from OpenAI, not Hugging Face