Neural Audio not replying nor approving access to their base model

Community Calls
1

I applied to gain access to the public domain licensed base model: NeuralAudioAI/NA_base · Hugging Face. After 5 days I am still not granted any model nor received any reply.
Their email is not working:

Message not delivered
Your message couldn't be delivered to general@neuralaudio.solutions because the remote server is misconfigured. See the technical details below for more information.
The response from the remote server was:
554 5.7.1 : Relay access denied

And my submission of their Google Forms did not result in any interaction with the company.

Please help investigate bogus or even fraudulent activity of this entity. If they are so unresponsive perhaps their HF profile should be taken down?

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2

It seems that there are other people who are not getting a response…:thinking:
You might want to contact the support team at Hugging Face.
website@huggingface.co

3

Thanks! Just sent an email to the HF team about this.

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