❗ Pro Account – Getting "GPU quota exceeded" when calling for HF provided url

Beginners
1

Hi Hugging Face team,

I’m encountering a problem with GPU quota usage for my Space ZEROGPU and GRADIO Version: 5.29.0:

:link: Space: Professional Head - a Hugging Face Space by theoracle
:globe_with_meridians: Direct link: https://theoracle-professional-head.hf.space

Everything works fine when I access the Space while logged in.
However, if I open the same Space in an incognito window — or use the .hf.space URL — I immediately get:

You have exceeded your GPU quota (30s requested vs. 0s left)

This happens even though I’m on a Pro account and the quota should be applied.

It seems like .hf.space links and incognito sessions don’t carry user login status, so they’re treated as anonymous (guest) users with no quota.

:red_question_mark: My Questions:

how to make it work?

Thanks in advance for the clarification!

1 Like
2

I tried it now and it worked. Maybe it was a cookie setting or something.:thinking: For example, Chrome seems to have strict settings for accepting third-party cookies.

There is a bug in Graudio versions 5.12.0 and earlier, but that’s not the case this time.

3

the only way to get it to work it is when I am logged into the HF account, all other setting fails, my idea is to give the demo to the public, it is pretty useless if they have to create accounts in HF…

1 Like
4

I see. This bug may have reappeared.