Subject: Issue with Accessing Hugging Face Spaces

Spaces
1

Dear [Hugging Face Support Team],

I hope this message finds you well. I am reaching out to report an issue I’m encountering with accessing Hugging Face spaces, specifically CohereForAI. Today, Friday, April 12, 2024, I’ve attempted to access various spaces, but unfortunately, I’m unable to view anything. It seems that all spaces are inaccessible at the moment.

I would greatly appreciate any assistance you could provide in resolving this matter.

Thank you for your attention to this issue.

Best regards,

[Wheels3321]

2

This is also happening to me. I have tried to use many spaces that help me with my needs, but I can not seem to get anything to work, as they show the same screen.
Below is one image of spaces not working (All spaces do not work for me)

chrome_PsnEOmTgTp

3

I had it working, but it went down once again.

4

Hello Hugging Face Team,

I hope this message finds you well. I’m writing to follow up on the issue I reported yesterday regarding the accessibility of Hugging Face spaces, particularly CohereForAI. Despite checking again today, Saturday, April 13, 2024, the spaces are still inaccessible. Additionally, it seems another user is experiencing the same problem.

Your attention to resolving this matter would be greatly appreciated.

Best regards,
[Wheels3321]

5

I am having the same issue described above. I switched browsers to see if it was an issue with firefox, but no success. Firefox is giving this error when trying to open a space:

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

Chrome is giving the same frowny face as the user above posted.

6

Hi @Wheels3321 @ManicHD @Jplummer19, sorry about that, it seems some internet providers started to block access to Hugging Face Spaces. Can you share your internet providers names?

Also, if you’re comfortable with the command line, can you try this command and share the result: curl -v http://test.hf.space/

Thanks!

7

I am with spectrum.

WindowsTerminal_9n3sFB9xD5
WindowsTerminal_9n3sFB9xD5947×284 7.97 KB

1 Like
8

Getting the error on xfinity as well.

Untitled
Untitled721×214 5 KB

9

This confirms the block is at your internet provider level, and there’s nothing we can do on our side unfortunately to fix the problem.

We encourage you to report the problem at https://spa.xfinity.com/report for Infinity, and https://www.spectrum.net/support/forms/verify_url_security for Spectrum. For instance, in the case of @ManicHD, based on their screenshot above, the URL to report as wrongly blocked would be metal079-wd-v1-4-tags.hf.space

Don’t hesitate to report multiple URLs, or to add a message saying that all the apps hosted under hf.space seem to be wrongly blocked, not just the one you reported. Thank you for your help!

10

Same issue here. Videotron in Canada

11

Sorry to hear that @kokomoweb - can you try sending a complaint through https://www.videotron.com/vcom-ext/secur/forms/Courriel?domain=sac&produit=16&question=145?

As mentioned previously, this is unfortunately not under our control, and we need a maximum of users to report those illegitimate blockings to their internet providers.