Error: Failed to load logs: Not Found. Logs are persisted for 30 days after the Space stops running

Spaces
1

I see I’m not the first to have this problem, but I have a space that’s been stuck in a perpetual building state for several hours. I have tried restarting and also performing a factory rebuild more than 5x. I have even attempted to switch the Space Hardware from the CPU basic to CPU upgrade with no success, the Space is always showing the following error:
Error: Failed to load logs: Not Found. Logs are persisted for 30 days after the Space stops running.

I have tried duplicating the space, and it works just fine. How can I get this space working again? If it’s not possible, how can I get access to the persistent storage so that I have access to the files I have on this space’s paid persistent storage. I’d like to use those files on the other space that’s working just fine. Any help is greatly appreciated.

2

While keeping the console open in the web browser and clicking on Factory Rebuild, there is a 404 logged immediately for the URL of the hf api for the space. There appears to be something broken on the hf side of things with just this space. I have copied this space twice, and the copies do not have this issue.

Screenshot 2023-12-24 at 10.22.12 PM
Screenshot 2023-12-24 at 10.22.12 PM619×825 79.3 KB

Any support from hf is greatly appreciated.

3

I now have a second Space that’s in a perpetual build state with the same message: Error: Failed to load logs: Not Found. Logs are persisted for 30 days after the Space stops running. HF seems like a bad choice for trying to run Flowise.

4

I am also experiencing the same issue. This seems to be a reoccuring issue.

Space won’t start - logs not found - Spaces - Hugging Face Forums
Space in permanent building state, no logs - Spaces - Hugging Face Forums

It does sound like an issue on HF’s side like you said