I wanted to pay for the Pro subscription, first it made me pay 10 dollars. I said it was probably okay, but then it asked for payment for the second time, this time it was 9 dolar, but because there was no money left in my account, it gave an insufficient balance error and the subscription was not given
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Hey! Thanks for posting. When a payment method is added to an account, we’ll validate the card with a $10 hold, but don’t worry - this is not charged and the hold should clear within a few business days. Rest assured you have not yet been charged.
I responded to your support email with additional information about the transaction.
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