I called the HuggingFace model training cloud service and was asked to bind a credit card. However, due to network fluctuations, I was deducted 10 US dollars twice in a row when I connected the card. In the end, the card was not connected. How can I refund the money? I can’t get in touch. Customer service, you guys are really unprofessional.
Hi @Sean199409 When a payment method is added to an account, we’ll validate the card with a $10 hold, but don’t worry - this is not charged and the hold should clear within a few business days.
Hi, I noticed there is some card information in this post. Perhaps it would be safe to invalidate the card.
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-Does something that causes multiple charges to his account.
-Calls the company “unprofessional”.
-Proceeds to post his credit card info and home address online.
Clearly it’s not their lack of professionalism nor a fault in their system. You just should not be allowed to own a credit card.
Yeah, i was wondering the same.