I called the HuggingFace model training cloud service and was asked to bind a credit card. However, due to network fluctuations, I was deducted 10 US dollars twice in a row when I connected the card. In the end, the card was not connected. How can I refund the money? I can’t get in touch. Customer service, you guys are really unprofessional.
Hi @Sean199409 When a payment method is added to an account, we’ll validate the card with a $10 hold, but don’t worry - this is not charged and the hold should clear within a few business days.