Charged $10 on my prepaid card but also informed " i cant use prepaid cards"

Hello, I just made my new account, and I used a prepaid card to load my account. On one hand, I was charged $10, but on the other hand it told me i “cant use prepaid cards” and is still asking me to submit a card, and says I have no credits.
Can you refund me my $10?

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In that case, the refund procedure will be carried out automatically, and depending on the prepaid card company, the refund will be completed in about two weeks.

For more information, please contact the following.
billing@huggingface.co