Inquiry Regarding $10 Verification Hold Refund

Hi, I got the Pro plan – thanks for that! I noticed a $10 charge was placed on my account around 17 days ago for verification purposes. However, I haven’t seen the refund yet, and it’s not showing anywhere on my account as a credit either. Could you help me check the status of that? Thanks!

1 Like

Try contact billing@huggingface.co
@meganariley Payment issue.

1 Like

I already emailed billing@huggingface.co on March 4 and again yesterday but haven’t received a response yet, which is why I posted here.

1 Like