Unable to login and all my spaces are "banned"?

Site Feedback
1

i have been using huggingface for almost an year now, i use it mainly for spaces and to host my own spaces , i haven’t faced any issue till now
i apply some changes to my codes suddenly i’m forcefully logged out and i can’t access my account anymore (shows unable to login when trying to login) and all my spaces don’t work anymore (displays preparing space loading forever and you can’t duplicate it)
what’s the reason for this?
i haven’t even got an email regarding this issue
it happened twice with my main and sub account
i haven’t break any tos and haven’t hosted anything sketchy only some random python codes and youtube downloader
since it happened twice it will happen third and forth until we find the source of this issue

3 Likes
2

I think you need to contact Hugging Face to find the cause and restore your account…
Don’t forget to include your account name. website@huggingface.co

From Discord

Staticaliza
it happened to me today, apparently support isn’t specific enough for me to understand whats going on

image0
image01290×711 79.4 KB

From Forum

1 Like
3

Bro you are not alone . Same thing happened with me . Please let me know if something happened

4

Same thing happened with me .

2 Likes
5

Hi @atri789 I can confirm there aren’t any locks on your account. Can you try logging in again? If you need to reset your password, you can do that here: Hugging Face – The AI community building the future..

2 Likes
6

Thanks, Megan!

If changing password doesn’t work, it might be a problem with VPN, anti-virus, ad-blocker, cookies, or browser, etc…
For example, Chrome’s handling of third-party cookies changed suddenly a few months ago.

7

hello,
yeah this account wasn’t locked before only my main account was locked tachibanaa710 (kanadee) (main account)
atri789 (atri chan) (sub account)
now both of my accounts are locked with the same way
can’t login and my spaces are suspended
i appreciate your help

1 Like
8

I have the same error. Spaces don’t work. GPU and zero GPU are infinitely running.

1 Like
9

Yes same thing happened with me as well. Suddenly it says unable to login. I have so many project in my username: shukdevdatta123

1 Like