All my Jupyter notebooks have disappeared from my space!

Beginners
1

Hi community,
A disaster just happened. I was developing a tool in a Jupyter notebook on a space in Hugging Face, and this morning, it suddenly disappeared. Is it possible to get it back? Can anyone help?

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Storage in Hugging Face Spaces is ephemeral, and the data you store in the default configuration can be lost in a reboot or reset of the Space. We recommend to save your work to a remote location or to use persistent storage for your data.

Free Spaces has a spec that when you restart it, all data is lost, but not because of it?
If it’s account trouble, I’ll use mention to call the staff…

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thanks for your answer. I paid. I wasn’t free. Thank for the tip about mentioning the @staff

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I paid. I wasn’t free.

So this is also a payment issue.
@meganariley @not-lain We have a problem with HF paid accounts.